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Responsive Knowledgebase      

    Screenshot

Screenshot of Responsive Knowledgebase

 
  Version:   1.01
  File size:   0.43 MB
  Date added:   July 17, 2002
  Requirements:   No minimum system requirements
  License:   Demo
  Price:   $ 49
 

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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

 
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