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Recent released titles in Helpdesk & Remote PC category
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| Boldcenter Operator Client .NET |
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Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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| KnowledgeBase Deluxe |
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KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
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| File Size: 7.15
MB |
Price: $65 |
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| Internet Organizer Deluxe |
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Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.
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| File Size: 7.15
MB |
Price: $65 |
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| Global Site Support |
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Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
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| File Size: 0.28
MB |
Price: $23 |
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| VersaSRS Help Desk |
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Based on the Microsoft .NET Framework, versaSRS provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS combines a browser-based interface with a database back-end.
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| File Size: 20.93
MB |
Price: $500 |
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| DataTrack System |
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
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| File Size: 4.40
MB |
Price: $349.99 |
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| MailManager |
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MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments.
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| File Size: 6.94
MB |
Price: $0 |
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| MGCS |
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MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..
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| File Size: 4.86
MB |
Price: $249 |
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| Adventnet ManageEngine Desktop Central |
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Desktop Central is a complete remote Windows desktop/laptop management software. It leverages the Active Directory and GPO to perform the configurations like Drive Mapping, Display settings, IP Printers, Folder redirection, Registry settings, Software installation, Windows services, IE, MS Office, Windows Security Policies, Firewall, Path, etc. It helps to secure and standardize the Desktops and provides comprehensive Active Directory reports.
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| File Size: 29.72
MB |
Price: $0 |
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| ReplyButler |
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How often did you write "Dear Mr. ..." and added a few sentences that were basically the same as usual? Why bother with repetitive things? ReplyButler automatically recognizes name, language and style of the e-mail and prepares an answer with the same features. It is remarkable how reliable the software recognizes the name of the e-mail sender and addresses him correctly.
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| File Size: 1.76
MB |
Price: $0 |
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| LibertyControl (For Palm) |
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Imagine having the liberty to remotely control your laptop or desktop with your Palm PDA or SmartPhone. This is exactly the power that LibertyControl gives you, allowing you total control of your desktop using bluetooth technology. While LibertyControl gives you a world of opportunity to control anything such as your media player or web browser, version 1.0 focuses on controlling PowerPoint presentations.
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| File Size: 3.17
MB |
Price: $19.95 |
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| Adventnet ManageEngine Desktop Central |
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Desktop Central is a Remote Windows Desktop Management Software that provides Remote Configurations, Patch Management, Software Installation, Remote Desktop Sharing and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains.
It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.
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| File Size: 33.87
MB |
Price: $0 |
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| Desktop Authority |
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Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
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| File Size: 116.53
MB |
Free |
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| Desktop Authority Express |
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Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
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| Enterprise Security Reporter |
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Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
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