Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

Call Centre Related Titles

Defect Tracker
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.
File Size: 0.44 MB	Price: $ 20

Software Planner
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.
File Size: 0.46 MB	Price: $ 20

SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
File Size: 35.16 MB	Price: $ 0

ECTI
ECTI is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems. Satisfy your customers avoiding time consuming and expensive work! Creating help documents and manuals is not boring anymore!
File Size: 9.16 MB	Price: $ 99

ScreenTalker
ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.
File Size: 0.51 MB	Price: $ 0

Help Desk Software - Service Log for Access
Service Log is a multi-user workshop help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
File Size: 9.87 MB	Price: $ 199

AnswerTool
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
File Size: 1.17 MB	Price: $ 29.95

ViewletCam
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees.
File Size: 1.38 MB	Price: $ 149

BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
File Size: 43.48 MB	Price: $ 995

DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
File Size: 4.40 MB	Price: $ 349.99

CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
File Size: 44.71 MB	Price: $ 199

ViewletBuilder
The leader in Flash content creation is now free to start. ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation.
File Size: 34.11 MB	Price: $ 299

Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.
File Size: 2.42 MB	Price: $ 199

Network Management Suite
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.
File Size: 4.01 MB	Price: $ 399

LBE Desktop Helpdesk
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
File Size: 4.36 MB	Price: $ 145

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